Terms & Conditions

 

Welcome to Harrege & Brook Equestrian.

If you continue to browse or purchase from this website you are agreeing to comply with & be bound by the following Terms & Conditions of use, which together with our Privacy Policy govern Harrege & Brook Equestrian's relationship with you in relation to this website.

The term 'Harrege & Brook Equestrian' or 'us' or 'we' refers to the owner of the website whose registered office is 8 Murphy Drive, Bagworth, Leics, LE67 1HR.

The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following Terms of Use.

* The content of the pages of this website is for your general information and use only. Harrege & Brook Equestrian reserve the right to amend or remove content without notice and cancel orders at our discretion.

* Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we will not be liable. It shall be your responsibility to ensure that any products, services or information available through this website meet your specific requirements.

The information included on our website does not constitute any form of advice or recommendation, specialist or technical advise should be sought in relation to a particular circumstance or problem.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, & graphics. Reproduction is prohibited.

All trademarks reproduced on this website are owned by the respective trademark and Harrege & Brook Equestrian claims no association, alliance or affiliation with them.

Where s trademark is used , it is to identify or describe a product.

All trademarks reproduced on this website, which are not the property of , or licensed to the operator, are acknowledged on the website.

This website contains links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Harrege & Brook Equestrian’s prior written consent.

You must not use this website for fraudulent purposes, or any unlawful activity. You must not use this website in anyway that causes, or is likely to cause, the website or access to it to be interrupted , damaged or impaired in anyway.

Your use of this website and any dispute arising out of such use of the website is subject to the Laws of England, Scotland and Wales.

You may not give a false email address, or impersonate any person or entity.******

We will endeavour to provide continuous access to this website, however this cannot be guaranteed due to the nature of the internet. Occasionally we may need to carry out maintenance or upgrades on this website which may result in short periods of unavailability but this will be kept to a minimum.

 

PRICING & AVAILABILITY

Whilst we try to ensure that all details, descriptions, stock and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price or availability of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or advise you of when the item will be available or we will give you the option to cancel you. If we are unable to contact you we will treat the order as cancelled and if you have already paid for the goods, you will receive a full refund.
All prices are inclusive of VAT unless they are exempt.

Delivery costs will be charged in addition, these will be clearly displayed upon checkout, and under the Shipping tab on our home page.

 

HOW TO ORDER

1/ Select the items your require, size, colour & quantity, add them to you basket.

2/ When you have all the products you require in your shopping bag you can Proceed to checkout

3/ You can order without creating an account if you prefer or you can create an account which will enable you to check the progress of your order/s online, also make your own wish list etc.

4/ You will then be shown the shipping/delivery charge options (if purchasing from outside the UK Mainland please contact us for a shipping price, you will be issued a separate invoice for the shipping as it will be based on the weight, size & destination.)

5/ Then you will be shown payment method options. If you choose paypal you will be redirected to the paypal website to make your secure payment, then redirected back to our website.

6/ You will then receive an email from us acknowledging your order.

7/ We will then email you again once your order has been dispatched, The sales contract will not be entered into until your goods are dispatched.

Should you have any difficulties or questions whilst using Harrege & Brook Equestrian’s website please do not hesitate to contact us via email info@hbequestrian.co.uk or telephone/text 07772 092093.

 

PAYMENT

You must be 18years and over to purchase through this website and have authorisation to use which ever payment method you have selected. We accept no responsibility for orders placed contrary to this statement.

Our preferred payment methods are:PayPal, who offer a secure online payment system. You don’t even need a PayPal account to make payment. As long as you have a credit card or debit card the payment will be processed using the same secure technology.

 

You will be redirected away to Paypals secure site where your details will be taken and payment processed then you will be redirected back onto our site. This means that no financial details (ie credit or debit card numbers) will be stored or retained on this website. Paypal are solely responsible for the security of you information through their system.

Please see Paypal website www.paypal.com for their Privacy policy details and Terms & Conditions.

We can only dispatch items to the address registered with your paypal account in order to help prevent fraud.

We also accept CHEQUES/POSTAL ORDERS in pounds sterling from UK customers only (please allow 5-7 working days for your cheque to clear)

Please make cheques payable to: Harrege & Brook Equestrian

And post to the address below

Harrege & Brook Equestrian, 8 Murphy Drive, Bagworth, Leicestershire, LE67 1HR

 

PROMOTIONAL CODES

Only one Promotional Code can be redeemed against any single order placed with us

The acceptance of Promotional Codes will be limited to one promotion per UK household. Promotions involving Free Postage and Packaging are strictly limited to mainland UK, excluding Ireland, the Channel Islands and the Scottish highlands. Items that are to be part-dispatched are not eligible for Free Postage and Packaging. Promotional Codes have no cash redemption value and are not transferable or assignable. Promotional Codes may not be used in conjunction with any other promotion or special offer.

 

REVIEWS

We invite our customers to write a review on items they have purchased from us to assist others in their product choices. This function is easily accessible from the product details page, all reviews are subject to approval and we reserve the right to reject any review/comments without explanation.

By submitting your review you agree that Harrege & Brook Equestrian may publish your comments and name on our website.

 

PRIVACY POLICY

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes to our website or services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you prefer not to receive news/product updates, please let us know via email.

We will not pass on or sell your details to any third party unless it is necessary in order to provide you with the products / services that you have requested (for example goods that are delivered directly from manufacturer/supplier).